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    ilert

    ilert is an AI-first company, offering an all-in-one incident management platform for alerting, on-call management, and incident communication to help companies

    DEGermany·Founded 2016
    Headquarters
    🇩🇪Germany
    Data Hosting
    Germany
    Structure
    Independent
    Compliance
    â–£GDPRâ—†EU HQâ–¦EU Data

    ilert key facts

    Last updated
    Legal entity
    iLert GmbH
    Headquarters
    Germany (DE)
    Ownership
    Independent
    Founded
    2016
    Data hosting
    Germany
    Infrastructure
    AWS (Frankfurt Region)
    Deployment
    SaaS
    Open source
    No
    US Cloud Act exposure
    Low (no US parent)
    Certifications
    ISO 27001, GDPR-compliant
    Replaces
    PagerDuty, OpsGenie, VictorOps, Rootly

    About ilert

    ilert is a German-based incident management platform headquartered in Cologne. It serves as a comprehensive uptime and response tool for IT operations, DevOps, and Managed Service Providers. The platform integrates real-time alerting with on-call scheduling and automated escalation policies to ensure that critical system failures are addressed immediately by the right personnel. The service distinguishes itself through a strong focus on European data sovereignty and compliance, hosting all customer data exclusively in Germany. It offers advanced features such as an AI-powered voice agent, bi-directional integrations with tools like Slack and Microsoft Teams, and specialized multi-tenancy capabilities for service providers. ilert is designed to meet the rigorous requirements of the financial and healthcare sectors, adhering to ISO 27001 standards and BSI IT-Grundschutz principles.

    Alternative to

    PagerDutyOpsGenieVictorOpsRootly

    Target Segments

    SMBEnterprisePublic Sector

    Deployment Options

    SaaS

    Hosting & Security

    Infrastructure

    AWS (Frankfurt Region)

    Certifications
    ISO 27001
    GDPR-compliant

    Key Features

    Multi-channel alerting (SMS, Voice, Push, WhatsApp, Telegram)
    On-call scheduling and rotations
    Intelligent call routing (IVR) with PIN verification
    AI Voice Agent for root cause investigation
    Status pages for incident communication埋
    Post-mortem (post-incident analysis) reports
    Multi-tenant support for MSPs

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