Lime CRM key facts
Last updated- Headquarters
- Sweden (SE)
- Ownership
- Independent
- Deployment
- SaaS
- Open source
- No
- US Cloud Act exposure
- Low (no US parent)
- Replaces
- Salesforce, HubSpot, Freshsales
About Lime CRM
Lime provides CRM software and services designed to support the entire customer journey. Its portfolio includes Lime CRM, an industry‑tailored and fully customisable platform for organisations where multiple departments collaborate around customers, and Lime Go, a plug‑and‑play CRM aimed at growing B2B sales teams to manage the full sales process and make data‑driven decisions. The company also offers Lime Connect, live chat and customer messaging software to generate leads, improve satisfaction and boost service efficiency across digital touchpoints, plus consulting through Lime Intenz for sales culture, leadership and change management tied to successful software adoption. Positioned as a one‑stop partner, Lime claims full ownership of the value chain, handling product development, governance and support in‑house. The site highlights experience in sales processes, ticketing management and marketing automation, and showcases references across European industries with over 1 million users.