Survicate logo

    Survicate

    Customer surveys and feedback.

    PLPoland·Founded 2013
    Headquarters
    🇵🇱Poland
    Data Hosting
    Ireland
    Structure
    Independent
    Compliance
    â–ŁGDPRâ—†EU HQâ–¦EU Data

    Survicate key facts

    Last updated
    Legal entity
    Survicate S.A.
    Headquarters
    Poland (PL)
    Ownership
    Independent
    Founded
    2013
    Data hosting
    Ireland
    Infrastructure
    AWS (Ireland)
    Deployment
    SaaS
    Open source
    No
    US Cloud Act exposure
    Exposed
    Certifications
    HIPAA compliance (Enterprise Plan), GDPR
    Replaces
    Typeform, SurveyMonkey, Qualtrics, AskNicely, Delighted, Hotjar (Incoming feedback)

    About Survicate

    Survicate is a comprehensive customer feedback management platform designed for modern B2B software, product, and CX teams. It allows organizations to collect feedback across multiple touchpoints—including email, web interfaces, and mobile applications—without requiring extensive developer resources. The platform specializes in triggering surveys based on specific user behaviors and JavaScript actions, ensuring high relevance and response rates. The service's core value proposition lies in its deep integration ecosystem, connecting natively with over 100 business tools such as Salesforce, HubSpot, Intercom, and Slack. This enables teams to automate workflows based on feedback, such as alerting support teams to low CSAT scores or updating CRM records with NPS data. Headquartered in the EU (Ireland/Poland), it maintains a strong focus on GDPR compliance and regional data residency.

    Alternative to

    Target Segments

    SMBEnterprise

    Deployment Options

    SaaS

    Hosting & Security

    Infrastructure

    AWS (Ireland)

    Certifications
    HIPAA compliance (Enterprise Plan)
    GDPR

    Key Features

    NPS (Net Promoter Score) surveys
    CSAT (Customer Satisfaction) surveys_ surveys
    Multi-channel distribution (email, web, mobile app)
    Hyper-targeted surveys triggered by user events
    AI-powered insights and dashboards
    Native integrations with 100+ tools (HubSpot, Salesforce, Slack)
    Real-time survey response monitoring
    SAML SSO (Enterprise tier)