GLPI Developed by Teclib' logo

    GLPI Developed by Teclib'

    Empower your business with GLPI, developed by Teclib' – the leading open-source solution for #ServiceManagement and #ITSM. GLPI offers fully integrated tools to

    FRFrance·Founded 2003
    Headquarters
    🇫🇷France
    Data Hosting
    France
    Structure
    Independent
    Compliance
    ▣GDPR◆EU HQ▦EU Data

    GLPI Developed by Teclib' key facts

    Last updated
    Legal entity
    Teclib' SAS
    Headquarters
    France (FR)
    Ownership
    Part of Teclib' Group
    Founded
    2003
    Data hosting
    France
    Infrastructure
    OVHcloud
    Deployment
    SaaS
    Open source
    No
    US Cloud Act exposure
    Low (no US parent)
    Certifications
    ISO 20000 (Compliant), ISO 27001 (Compliant), ITIL Best Practices
    Replaces
    ServiceNow, Jira Service Management, Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk

    About GLPI Developed by Teclib'

    GLPI (Gestionnaire Libre de Parc Informatique) is a comprehensive French open-source ITSM software used for IT asset management and service desk operations. Originally created in 2003, the project is now managed by Teclib', a French technology group. The platform allows organizations to manage their entire information system, from hardware and software inventory to complex helpdesk workflows and financial tracking of assets. The service is unique for its dual-model approach: it remains fully open-source under the GPL license for self-hosting, while also offering 'GLPI Network Cloud,' a professional SaaS version hosted on European infrastructure (OVHcloud). This makes it a preferred choice for European public sector entities and enterprises seeking to maintain digital sovereignty while following ITIL standards for service management.

    Alternative to

    Target Segments

    SMBEnterprisePublic SectorEducation

    Deployment Options

    SaaS

    Hosting & Security

    Infrastructure

    OVHcloud

    Certifications
    ISO 20000 (Compliant)
    ISO 27001 (Compliant)
    ITIL Best Practices

    Key Features

    Helpdesk management (ticket, problem, and change)
    IT asset inventory tracking (hardware, software, data centers)
    Financial and project management
    Knowledge base functionality
    SLA configuration and management
    Customizable branding and notification systems
    Service desk operations based on ITIL best practices

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