01
FRFrance
Empower your business with GLPI, developed by Teclib' – the leading open-source solution for #ServiceManagement and #ITSM. GLPI offers fully integrated tools to
Alt to:ServiceNow, Jira Service Management, Freshservice +2
Alt to:Zendesk, ServiceNow, Jira Service Management +2
Alt to:Zendesk, Freshdesk, Jira Service Management +1
Jira Service Management alternatives compared
Swipe sideways to see all columns.
| Service | Headquarters | Data hosting | EU data residency | Low Cloud Act exposure | Open source |
|---|---|---|---|---|---|
| GLPI Developed by Teclib' | France | France | Yes | Yes | No |
| osTicket | United Kingdom | Customer-defined | No | Yes | Yes |
| OTRS | Germany | Germany | Yes | Yes | No |
| Zammad | Germany | EU (any EU region) | Yes | Yes | Yes |
Frequently asked questions about Jira Service Management alternatives
What are the best EU alternatives to Jira Service Management?+
The EU Alternatives Directory lists 4 European alternatives to Jira Service Management, including GLPI Developed by Teclib', osTicket, OTRS. Each one is checked for European headquarters and data protection practices.
Why switch from Jira Service Management to an EU alternative?+
An EU-based alternative keeps your data under European jurisdiction and GDPR. It reduces exposure to the US Cloud Act and foreign data access laws.
Are EU alternatives to Jira Service Management as good?+
Many EU alternatives to Jira Service Management offer comparable features, with the added benefit of European data residency and digital sovereignty.
How are these Jira Service Management alternatives verified?+
We check the legal entity, country of headquarters and hosting locations. Only providers based in the EU, EEA, UK, Switzerland or Ukraine are listed.