Alt to:Zendesk, Intercom, Salesforce Service Cloud +1
02
ESSpain
A Spanish AI-powered business automation platform specializing in intelligent agents and multi-channel communication for healthcare and service sectors.
Alt to:Luma Health, Sully AI, Zendesk +1
Alt to:Zendesk, ServiceNow, Jira Service Management +2
Alt to:Zendesk, Intercom, LiveChat Inc +1
Alt to:Jira, Asana, monday.com +3
09
SESweden
A Swedish AI-powered customer service platform providing automated ticketing, live chat, and knowledge base management.
10
NLNetherlands
A Dutch omnichannel customer engagement platform that centralizes WhatsApp, email, social media, and chat into one collaborative inbox.
Alt to:Zendesk, Freshdesk, Jira Service Management +1
Zendesk alternatives compared
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| Service | Headquarters | Data hosting | EU data residency | Low Cloud Act exposure | Open source |
|---|---|---|---|---|---|
| Dixa | Denmark | EU (any EU region) | Yes | No | No |
| Hellomatik | Spain | Not stated | No | Yes | No |
| LiveAgent | Slovakia | Slovakia, Ukraine, United States | No | No | No |
| osTicket | United Kingdom | Customer-defined | No | Yes | Yes |
| OTRS | Germany | Germany | Yes | Yes | No |
| Paldesk | Croatia | EU (any EU region) | Yes | Yes | No |
| Planio | Germany | Germany | Yes | Yes | No |
| Smartsupp | Czech Republic | EU (any EU region) | Yes | Yes | No |
| Supportifier | Sweden | Not stated | No | Yes | No |
| Trengo | Netherlands | Not stated | No | Yes | No |
| Zammad | Germany | EU (any EU region) | Yes | Yes | Yes |
Frequently asked questions about Zendesk alternatives
What are the best EU alternatives to Zendesk?+
The EU Alternatives Directory lists 11 European alternatives to Zendesk, including Dixa, Hellomatik, LiveAgent. Each one is checked for European headquarters and data protection practices.
Why switch from Zendesk to an EU alternative?+
An EU-based alternative keeps your data under European jurisdiction and GDPR. It reduces exposure to the US Cloud Act and foreign data access laws.
Are EU alternatives to Zendesk as good?+
Many EU alternatives to Zendesk offer comparable features, with the added benefit of European data residency and digital sovereignty.
How are these Zendesk alternatives verified?+
We check the legal entity, country of headquarters and hosting locations. Only providers based in the EU, EEA, UK, Switzerland or Ukraine are listed.